🖐 Choctaw Indoor Heated Pool - Picture of Choctaw Casino Resort, Durant - Tripadvisor

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I was a bit disappointed when we arrived to our room to see that is was in the middle of the tower and our view was of the employee parking lot. We checked into our room and realized the AC wasn't working. We are not gamblers but chose the Choctaw for its pool, so I will review the pool first. There was a hot pool as well for adults. Again our server was fantastic but the food was horrible. The pool did not disappoint, it was perfect. We are really excited what we have created with even more coming open soon. We went to the dinner buffet and they had a large selection of food. Pool was awesome with great service and good drinks. Stopped by the ice cream shop and got a cone and went back up to the room and enjoyed the large TV. We will definitely be back again for the pool and hopefully a concert. The pool area was super nice and even had an "adult only" area with a swim up bar. They changed the air filter while spilling water all across the floor and said it was working. The Buffett was by far the best food we had while there, still not great but it was edible. The bar service at the swim up bar was extremely slow and disorganized. See you soon! We work hard to create memorable visits and we would like another chance to show you what we can do. I will share this with our team and staff. Called again and the front desk asked us to close the curtains that were already closed and give it some time. We made our way down to the pool area to get some sun. Sincerely, Brandon F. We do value you as our guest and hope that you will return again soon. There should havebeen wait staff circulating and I will get with our team asap. I wish I could remember her name but she was fantastic. Manager was polite and helped make up for the inconvenience. It did have a bit of a smell to it. Guest Service Manager. Called the front desk, who advised us to close our window and wait a few minutes, which defeated the purpose of having a nice view. Blewzman, Thank you so much for sharing your feedback from your recent stay.{/INSERTKEYS}{/PARAGRAPH} The rest of the pool was full of kids mostly in that year old age range with little to no parent supervision. I do apologize for the service at the bar and the food choices. The two down falls for me were: 1. I had been to a concert here last year and stayed in a hotel in Durant bad idea this is defenitly the place to stay. I believe it opened jus a couple of days earlier so the room was brand new, never slept in! I am pleased you got a chance to discover us. I typically used to going to a resort and there would be wait service at the pool. Stacy, Thank you for taking the time to write such a wonderful review. Ashley V, Thank you for your feedback. There were plenty of loungers to lay out on and seating everywhere. Casino was alright All in all, I'd visit again, but not over a holiday weekend. We did not bring kids on this trip but the kids would have loved to have come. We apologize for the inconvenience in your first room. The service was so slow we were very tempted to visit a local liquor store and bring in our own drinks, which is not allowed, we decided to follow the rules. Housekeeping did a wonderful job. We enjoyed the buffet down stairs and the lost some money playing a few games. I hope you had a great stay otherwise. As soon as we pulled up to the valet we were greeted with friendly smiles. I cant say that any one item on the buffet was great though. I'm sure other weekends it's a much better value. We checked in and got to our room. Our third day we are at the diner. I'm a heavy sleeper so the train did not wake me up but it did my boyfriend and it runs late at night and early in the morning. Our last day there we had great service from a cocktail server. There is also a larger pool next to the adult only area that the kids could go into. We said no so they sent another maintenance guy who again, said it was working and to give it some time to cool off. My husband and I visited Choctaw for the 4th of July. Second day we had Smash Burger and it was good, friendly staff Second day we had Smash Burger and it was good, friendly staff and quick service. After being at the casino a few days I was thankful to not be in the spa tower as we would of had to walk through the casino to get to and from the pool daily. The rooms were decorated nicely and the bed was very comfortable. Here you had to go get your own drinks. When I made the reservations I requested a corner room with a pool view and even told the lady over the phone that I would pay extra for a corner room. {PARAGRAPH}{INSERTKEYS}We needed a short and affordable getaway where we could relax, this is exactly what we got. For dinner that night we decided on the Buffett, we would not usually chose a Buffett but decided it would be our best option since we had not found any of the other restaurants to be that great. It was crab leg heaven though. Room-when I booked the room I was told the spa tower would not be open during our stay so we were booked in the Grand Tower. The valet asked if we had ever been there and when we said no -he made sure to point out where everything was. Kelly G, Thank you for your review of your recent stay. The bed was decent and had plenty of pillows. The bathroom and shower were fantastic. The casino itself was the typical casino- smokey and loud. Guest Service Manger. Very nice room well appointed with dark bold color and very comfortable bed. We have some great concerts coming up and you can view those on choctawcasinos. We stayed in the new spa tower and I mean new. We would really like for you to come back and allow us to serve you. I am glad you and your boyfriend chose to visit us. Being a holiday weekend, prices were pretty astronomical. We stopped here on the way home from San Antonio, just a overnight stay. Went to the casino, came back to a hot room. Restaurants-Our first night we are at the Mexican restaurant. I hope that you enjoyed your stay enough that you will visit us again soon. Called about half an hour later and was told to give it more time, to which we said no They finally sent maintenance up, who came up and fiddled around. Went to the pool, came back and no cool air. I sent pictures of the pool to friends from out of state and they were shocked to know it was in Oklahoma. It seems the parents are in gambling and rely on the lifeguards to supervise their children. Our server was extremely friendly and observant but the food was horrible. We stayed in the new Spa Tower. We did have to deal with hearing trains all night and having the bright, LED colored lights flashing on the building shining right in our room with curtains that didn't close all the way, which was a pain. Thank you for your kind remarks regarding our staff. I apologize you had to get your own drinks at the pool. The adult only area of the pool was by far our favorite. I know that you will be blown away by our new concert venue. Called the front desk, got the same run around and just demanded a new room Finally got moved and felt an immediate difference in the new room. I will get with our Hotel Team and share your experience. The room itself was fantastic and nicely decorated.